PD
Open to Work

Pernail Dent

Community Outreach & Customer Service | A+ Certified

Detroit, Michigan
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01 · About & experience

About Me

My background brings together community outreach, customer service, food service, manufacturing, and computer technician training.

Dedicated community outreach professional with more than two years of canvassing experience engaging voters through door-to-door conversations, collecting feedback, supporting voter registration, and promoting campaign programs. Skilled in respectful public communication, data collection, advocacy, and teamwork, and comfortable working independently in field settings.

My experience spans political campaigns, nonprofit outreach, and community-focused initiatives, alongside customer service, food service, retail, and manufacturing roles. Across those jobs I have trained teammates, handled customer orders and cash closeouts, supported quality inspections, and followed detailed safety and production procedures.

I earned my high school diploma and completed A+ computer technician training at Detroit Job Corp Center, covering computer hardware, device installation, networking, troubleshooting, and preventive maintenance.

Based in
Detroit, Michigan
Education
High school diploma · Detroit Job Corp Center
Education dates
December 2010 – April 2012
Language
English

Authorized to work in the U.S. for any employer

Selected experience

  1. Team Member

    Aug 2026 – Present

    Sweetgreen · Detroit, MI

    • Processes online orders accurately and prioritizes tickets in the order received.
    • Keeps work areas clean and follows safety procedures during high-volume service.

  2. Dough Maker

    May 2026 – Present

    Buddy's Pizza · Detroit, MI

    • Prepares pizza dough to production standards and follows sanitation practices.
    • Works cooperatively with teammates to complete station assignments.

  3. Field Canvasser

    Oct 2024 – Present

    Working America · Oak Park, MI

    • Conducts door-to-door voter conversations on elections and community concerns.
    • Delivers campaign messaging and listens respectfully to voter perspectives.
    • Promotes membership programs and reports community feedback against campaign goals.

  4. Political Canvasser

    Mar 2024 – Sep 2024

    CADC LLC · Detroit, MI

    • Ran door-to-door voter outreach and community surveys across Detroit neighborhoods.
    • Explained campaign and survey incentives clearly and collected resident feedback.

  5. Crew Member / Crew Leader

    May 2016 – Jul 2017

    Chipotle Mexican Grill · Warren, MI

    • Trained new hires and experienced staff on procedures and service expectations.
    • Ran register and front-of-house service; opened and closed the store with cash closeouts.

Additional experience

  • Team Member · Dave's Hot Chicken

    2025–2026

  • Crew Member · White Castle

    2024

  • Team Member · Forman Mills

    2024

  • Team Member · Condado Tacos

    2023

  • Team Member · Bonefish Grill

    2022–2023

  • Line & Prep Cook · Yard House

    2022

  • General Labor · Yan-Feng

    2022

  • General Labor · Concord Tool and Manufacturing

    2020–2022

Earlier roles (2014–2020) in food service, retail, and assembly at Taco Bell, Five Guys, Anchor Staffing, Subway, Plum Market, and McDonald's.

02 · Career highlights

Experience in action

Selected responsibilities from my résumé, highlighting community engagement, team leadership, and hands-on quality work.

Featured

Community & Voter Outreach

Field canvassing with Working America, holding door-to-door conversations with voters about upcoming elections and community concerns, delivering campaign messaging, and promoting membership programs.

  • Conducted door-to-door conversations with voters about upcoming elections and community concerns
  • Delivered campaign messaging clearly while listening respectfully to voter perspectives
  • Promoted membership programs and connected community feedback to campaign goals
  • Built rapport across diverse neighborhoods through culturally aware public engagement
  • Canvassing
  • Voter registration
  • Data collection
  • Community outreach
Featured

Political Canvassing & Community Surveys

Door-to-door voter outreach and community surveys for a political campaign with CADC LLC, explaining campaign participation and survey incentives to residents.

  • Conducted door-to-door voter outreach for a political campaign and community surveys
  • Explained campaign participation and survey incentives clearly to residents
  • Collected voter feedback through respectful conversations at residential doorsteps
  • Represented campaign objectives professionally to diverse community members
  • Political canvassing
  • Surveys
  • Data collection
  • Public communication
Featured

Team Training & Store Operations

Crew member and crew leader at Chipotle Mexican Grill, training staff on workplace procedures, running register and service, and completing open and close duties.

  • Trained new hires and experienced staff on workplace procedures and service expectations
  • Communicated directly with customers while operating the register and supporting service
  • Opened and closed the store while completing end-of-day cash closeouts
  • Leadership
  • Training
  • Point-of-sale
  • Cash handling

Manufacturing Quality & Inspection

General labor at Concord Tool and Manufacturing, performing precision welding and verifying parts with quality control procedures and vision systems.

  • Performed precision welding and inspected parts using established quality control procedures
  • Operated vision systems to verify product quality and identify potential defects
  • Used Hi-Lo equipment to move, wrap, and unwrap materials safely
  • Welding
  • Vision systems
  • Quality control
  • Hi-Lo equipment

Automotive Assembly & Electrical Testing

General labor at Yan-Feng, building automotive door components and scanning wire harnesses with electrical tests and vision-system inspections.

  • Built automotive door components accurately by selecting correct parts and readable labels
  • Scanned wire harnesses and performed electrical tests to verify product quality
  • Completed vision-system inspections while meeting production and quality expectations
  • Assembly
  • Wire harness testing
  • Vision systems
  • Welding procedures

Computer Technician Training (A+)

High school diploma and A+ computer technician training at Detroit Job Corp Center, covering hardware identification, device installation, networking, and troubleshooting.

  • Identified the names, purposes, and characteristics of storage devices, power supplies, and motherboards
  • Installed and configured network cards and added devices with required drivers and software
  • Applied troubleshooting techniques to diagnose power, video, keyboard, pointer, and wireless card issues
  • Used preventive maintenance techniques for laptops and portable devices
  • Computer hardware
  • Device drivers
  • Network cards
  • Troubleshooting
  • Preventive maintenance

03 · Skills

Skills grounded in experience

Practical strengths developed through outreach, customer-facing work, team operations, and computer technician training.

Communication & Leadership

  • Customer communication
  • Phone communication
  • Teamwork
  • Leadership
  • Training

Technical Support

  • Computer hardware
  • Device installation and drivers
  • Network card installation
  • Laptop and peripheral troubleshooting
  • Preventive maintenance
  • Mobile devices

Manufacturing & Quality

  • Quality inspections
  • Precision welding
  • Vision-system inspection
  • Wire harness testing
  • Hi-Lo equipment

Data & Organization

  • Data collection
  • Data entry
  • Time management
  • Inventory and tracking systems

Community Outreach

  • Canvassing
  • Door-to-door outreach
  • Voter registration canvassing
  • Political campaign canvassing
  • Community outreach

04 · Training & certification

Computer technician foundation

A+ computer technician training completed alongside my high school diploma at Detroit Job Corp Center.

A+ Certified

Detroit Job Corp Center

Earned

Dates listed on resume: March 2012 to April 2016. Covered storage devices, power supplies, motherboards, device installation, network cards, laptop troubleshooting, preventive maintenance, and inventory tracking.

Apr 2012

05 · Contact

Get In Touch

Have a role, a project, or a question? Send a note — I read every message.

Send a message

Roles, projects, or just a question — this lands in my messages.

Availability

Open to new opportunities in Detroit and the surrounding area.

Email

Detroit, Michigan